ABOUT US


Our approach

 

We believe it is possible to leverage 2 types of IT management:

  • Reactive management (“break and fix”): “putting out fires” by having someone trained and available to solve your IT issues as required or on-demand.
  • Proactive management: implementing procedural documentation, monitoring, service and support plans to minimize and prevent those typical “IT fires”.

 

Our Commitment

 

We are committed to:

  • coach your local resources so they become fully autonomous.
  • provide expertise and advice to address your challenges and support you with new opportunities.
  • ensure the safeguard of your critical data.
  • increase the efficiency and effectiveness of everyday operations.

 

OUR SERVICES


Personalized IT services with a human touch

Audits

Audits

Do you feel your IT team is functioning at full capacity? Are you looking to upgrade your IT equipment? Are you looking to invest in new technologies? We can help: Audit Inventory R&D

Coaching

Coaching

Would you like your IT team to learn new technologies? Would you like your IT team to be more proficient with current tools? Would you like to review your IT teams work methods and processes? We can help: Coach your team on new technologies Audit or assessment Review processes

Development

Development

Do you have access rapidly to all the data you need to produce reports and do follow-ups? Would you like your own “app” for a service you are offering or to help manage some processes? Do you need to centralize your data? We can help: Design of “apps” or web-based applications that will make you more efficient and stand-out

Document Management

Document Management

Are your employees’ documents saved only on their desktop? When your colleagues are on vacation, can you find the documents you need? Do you always have access to the latest version of a document? We can help: Backup solutions File sharing

Fine Tuning

Fine Tuning

Are your employees’ documents saved only on their desktop? When your colleagues are on vacation, can you find the documents you need? Do you always have access to the latest version of a document? We can help: Backup solutions File sharing

Integration

Integration

Do you have backups to protect your data? Do you want to host your servers, services and applications in your community? We can help: Backup on site and remotely Backup services to meet and exceed your data storage and recovery requirements Secure data storage Support to move your servers, services and application locally

Prevention

Prevention

Are your equipment and software up-to-date? Do you have an inventory of all your IT material? Do you want to know what is happening on your network? We can help: Inventory Software installation, upgrade, support and troubleshooting Network monitoring

Security

Security

Are you worried about viruses or security breaches? Do you want to restrict the access to some webpages from your employees? Do you need to access confidential information remotely? We can help: Antivirus solutions, protection and removal Spyware diagnosis, protection and removal Data recovery

Support

Support

Do you know who to contact when you have an IT issue? Are they reachable when needed? Do your employees feel they are getting the necessary IT support? Can you get help for any of your IT problems? We can help: Support for the IT team Remote assistance to users On-site computer support and repair Hardware repairs and fault diagnosis

User Accounts Management

User Accounts Management

Do your employees have access to all the resources and all permissions need for them to do their jobs efficiently? Do your employees have their own email accounts? Are your employees connected to the “right” printer? We can help: Email troubleshooting and support Printer installation and setup (desktop, networked and wireless) Data Migration from old desktop PC's or servers to your new computer

Web Design

Web Design

Do you think your website is “cool”? Do you feel the content on your website is up-to-date? Do you want some Cree language on your website? We can help: Web design and development and mobile website designs Content review Website maintenance Improvements to your website Fixing website problems and errors Infographic services Logo design and branding Support to set-up social medias and support for all content posting

OUR TEAM


Ashiful Pappu

CEO & Founder
Touhida Moni
Co-founder
Abdul Wadud
Manager

LET'S MAKE SOMETHING GREAT TOGETHER

Get in touch with us and send some basic info for a quick quote